In nowadays where technology is increasing day by day. People are moving to online business. Especially, in the COVID-19 pandemic demand for online working has increased many times. If you are running a business, it is essential to have a website or app for your business. To grow your business online, you have to track your audience and convert that audience into a real customer. People may ask a question about your business or products. To respond to people, you should provide 24/7 support to customers. But humans can’t provide 24/7 support. Artificial intelligence made it possible. You can use it to engage with customers 24 hours. There are many other ways in which you can improve your Business with Artificial Intelligence.
1. AI Chatbots
You can set chatbots for your business to respond to a customer quickly. If you set a chatbot for your online website or app and a customer sends a message, the chatbot will reply automatically. A chatbot can answer all business-related queries if you have set keywords effectively. For example, if a customer asks the price of a specific product. The chatbot will answer the cost of that product quickly.
2. Target the right audience
If you want to promote your business on social media. You must target the right audience. If you don’t target the right audience, you will not get customers and you will waste your money. Artificial Intelligence can do this more accurately than humans. Because the chances of mistakes in machines are very low. when you search on Fiverr for any service. After a few hours, Fiverr will send you an email about that service. Because Fiverr’s AI technology think that you are interested in buying that service.
3. AI helps shopping
AI can help with shopping. For example, if you search for clothes on Amazon. Next time Amazon will show you clothes related to previously searched items. In this way, customers get more engagement with your business.
4. Positive customer experience
AI increases the positive customer experience. A positive customer experience helps customers to pay more for a better experience. For example, when we go to brands we pay more than local shops. When a customer asks about any query, AI chatbots answer ASAP to that query. Similarly, AI recommends products related to the user’s interest and avoid products in customer may not interested. In this way, AI increases positive customer experience and you get more sales.
5. Voice SEO
Technology becomes so advanced even that search engines can recognize your voice and show related data. If you have a little bit of technical knowledge, you should know Siri. It can recognize the voice. Similarly, if want to search for anything on google or you want to search for a video on youtube, you can speak to search. Google will recognize your voice and show results related to your search. If you use this technology on your website or app, customers will search for their wanted products. In this way, you can get a good experience for customers and better SEO as well.
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